Shipping & Return Policy
SHIPPING POLICY
• Orders will be shipped 7 -10 business days after time of purchase.
• Tracking will be provided to you via e-mail once order is packaged and sent out.
• Please double check the check-out information screen for things such as your correct name, shipping address, and to include the apartment number or unit number (if applicable), before submitting payment.
• If you submit and need something changed before being sent out, please e-mail [email protected]RETURN POLICY
We want you to love your apparel! Because we use a specialized fulfillment process to ensure the highest quality of our merchandise, we do not offer traditional exchanges.
If you need a different size, color, or style, we utilize a Return & Re-order process. This is the fastest way to get your new item!
How It Works:
- Place a New Order: Go ahead and order the correct size or color directly on the website right now. This ensures your new item enters our production queue immediately.
- Mail the Return: Take your original, unworn item to your preferred shipping carrier (USPS, UPS, FedEx) and mail it to our return partner at this exact address:
Shameless Souls Clothing Co.
217 Wrangler Drive
Coppell, TX 75019 - Send Us Your Tracking: You must pay for return shipping and ensure your package includes tracking. As soon as you ship it, reply to your original order email with your tracking number.
- Get Your Refund: Once our partnered return center receives and scans your return package, we will issue a full refund for your original item back to your original payment method.
Please note: Items must be unwashed, unworn, and sent back within 14 days of delivery to qualify for a refund. Return shipping costs are the responsibility of the customer.
SHAMELESS SOULS
2021 - PRESENT